Ben’s Original™

Rice, Health & More

The more you know about rice, the more you love it.

FAQs

  1. Q:

    Can you please provide some ingredient substitutions when cooking Ben’s Original™ LONG GRAIN & WILD?

    A:

    INGREDIENT SUBSTITUTION
    BROTH/JUICE
    Because this product has a spice packet, we do not recommend using flavored liquids.

    RECIPE ADVICE:

    MAKING SOUP
    For best results we recommend that a tested recipe be followed. Otherwise, we recommend the following:
    • Cook the rice separately and then add to the finished soup recipe.
    • Add the uncooked rice and simmer for the specified cook times (5 minutes for Fast Cook varieties and 25 minutes for other varieties).

  2. Q:

    My Ben’s Original™ LONG GRAIN & WILD RICE isn't cooking the way I expected. What should I do?

    A:

    COOKING ISSUES
    HARD/FIRM RICE
    Reason 1: Not enough liquid. Add more liquid and cook longer.
    Reason 2: Too large a pan used causing excessive evaporation of water. Use smaller pan.

    STICKY/MUSHY RICE
    Reason 1: Avoid stirring during cooking and set aside time.
    Reason 2: Cooked too long. Reduce cooking time.
    Reason 3: Holding large quantity in pan after liquid is absorbed. When preparing two or more cups, immediately transfer the cooked rice to serving dish.

    WATERY RICE
    Reason 1: Incorrect proportions may have been used (measure accurately).
    Reason 2: Cooking heat may be too low during the simmering step. Use higher heat.
    Reason 3: Cooking method used may not result in dry rice. Remove cover after cooking and leave on very low heat for 4 to 5 minutes or until water is absorbed.

    RICE BURNS IN THE MICROWAVE
    For best results use a microwave-safe bowl with the appropriate cover (steam cooks the rice). Allowing the steam to escape by using an inappropriate cover or using a microwave dish with too large a surface area will allow the liquid to evaporate too rapidly to properly cook the rice.

  3. Q:

    How do I make large-quantity batches of Ben’s Original™ LONG GRAIN & WILD RICE?

    A:

    LARGE QUANTITY
    Here are the basic proportions for cooking large quantities Ben’s Original™ Long Grain & Wild Rice Original Recipe.
    Boxes Water (8 oz.) Butter or margarine Approx. ½-cup servings Approx. 1-cup servings
    1 2 ⅓ cups 1 Tbsp. 6 3
    2 4¼ cups 2 Tbsps. 12 6
    3 6¼ cups 3 Tbsps. 18 9
    4 8 cups 4 Tbsps. 24 12
    5 9 cups 5 Tbsps. 30 15
    6 10 cups 6 Tbsps. 34 18
    10 16 cups 12 Tbsps. 54 20
    12 19 cups 16 Tbsps. 72 36
    • If there is too much water, the heat was too low or the rice did not boil for an adequate amount of time. The consumer can drain off the excess.
    • If there is not enough water, the flame/heat was too high during the boiling process, the saucepan was too large and it caused an excessive evaporation of water. They can add more water and cook longer.
    • Too large a pan used causing excessive evaporation of water. Use smaller pan.

    COOKING DIRECTIONS FOR LESS THAN 10 BOXES
    STOVE TOP (PREFERRED METHOD)
    Measure the water and butter or margarine (optional) into an appropriate size saucepan. Stir in rice and contents of seasoning packets. Bring to a boil. Cover tightly, reduce heat and simmer 20 minutes, stirring occasionally. Remove from heat. Let stand covered 5 minutes or until desired consistency.

    COOKING DIRECTIONS FOR MORE THAN 10 BOXES:
    STOVE TOP (PREFERRED METHOD)
    In an 8-quart (or larger) stockpot, measure water and butter or margarine (optional) into an appropriate size saucepan. Stir in rice and contents of seasoning packets. Bring to a boil. Cover tightly, reduce heat and simmer (gentle boil) 10 minutes. Remove from heat and let stand covered 15 minutes. To keep from losing heat, do not lift lid while rice is standing. The large quantity of hot rice will keep cooking until most of the water is absorbed. Stir well. Rice may be slightly wet. Transfer to a serving dish.

  4. Q:

    What are some alternative cooking methods for Ben’s Original™ LONG GRAIN & WILD RICE?

    A:

    SLOW COOKER
    We do not recommend using a slow cooker, as this rice needs to boil and simmer for a specified time.

    MICROWAVE OVEN
    The preferred method of cooking this product is on a stovetop. Microwaving does not reduce the cooking time. When microwaving, check the individual package for the appropriate microwaving instructions. These directions are based on a 1100- watt microwave oven. For best results, use a microwave-safe bowl with the appropriate cover (steam cooks the rice). Allowing the steam to escape by using the wrong size cover or using a microwave dish with too large a surface area will allow the liquid to evaporate too rapidly to properly cook the rice.

    OVEN DIRECTIONS
    Place contents of box and spice packet in package in a 1½-quart casserole dish. Bring the water and 1 tablespoon butter or margarine (optional) to a boil in saucepan. Pour over rice mixture. Stir well. Cover and bake in 350°F oven until water is absorbed, about 35 to 40 minutes. We do not recommend making the Fast Cook Recipe in the oven unless following a kitchen-tested recipe.

    PRESSURE COOKER
    We do not recommend using a pressure cooker because rice tends to foam when cooking. The foam could clog the vent in the cooker, which would be dangerous.

    RICE COOKER
    We do not recommend using a rice cooker because this product needs to boil and simmer for a specified time.

    STEAMER
    We do not recommend using a rice cooker because this product needs to boil and simmer for a specified time.

Contact Us

Drop us a line, we'd love to hear from you. Our preferred method of communication is for you to fill out the fields below, but if you'd prefer to telephone us, please call our toll-free number.